All business professionals should have a basic understanding of their technology. In other words, they should know how it works, why they need to keep it secure, and how to treat it.
If workers have this level of knowledge, then it’s more likely that your technology will last longer and remain secure.
With this being said, it’s time to get your team educated on technology basics. Here’s where you should start.
1. They need to understand the importance of security
Security is a must-have for every modern business. Without security, your company can fail hard and fast. Because of this, your employees should understand the basics — passwords, malicious emails, social engineering, and run-of-the-mill physical theft.
In the case of security, a little effort and understanding can go a long way. Help your employees get to that point and you’ll be happy you did.
“Patching and regular system updates matter for strong enterprise security. So does proactive threat detection, end-to-end encryption, and good planning, among many other best practices. But no matter how strong your security stance, there always is a weak link in the chain: human error.” — IT Toolbox
2. They need to know when maintenance is needed
Does your team know when computers and other equipment may need attention from a professional? Do they know how to perform automatic upgrades to apps and platforms? Do you even want them to be responsible for any of this necessary activity?
It’s important to nail down who’s responsible for what and to educate end users on those responsibilities. Poorly performing hardware can lead to bottlenecks and missed updates can lead to security vulnerabilities. Teach your employees when maintenance and updates are required and provide them with the proper outlets for handling those activities.
For an easier option, consider using a managed IT service provider who will take care of maintenance issues for you. With them providing automated IT maintenance, computer updates will be one less thing for you to worry about.
Related Content: 6 ways an MSP keeps your technology healthy
3. They need to use suspicion and common sense
If you want to protect your IT investment, then you need to leverage suspicion and common sense as your two most powerful weapons.
“Help employees understand that they should be weary when clicking or opening things that come from unknown people or web sites, arrive unexpectedly, or have unusual spelling or special characters.” — IT Toolbox
Is your phone in a case? Check.
Did that email attachment come from someone you don’t know? Yes, so don’t open it.
Are your gadgets all password-protected? You bet.
If you don’t know something, ask. If something doesn’t seem right, don’t take the risk. If you think something is wrong, let’s just say it’s probably wrong.
“Most important, however, is that you exercise common sense online. Don’t share personal information, don’t click anything you don’t trust and buy and sell only with reputable, secure businesses online.” — Techwalla
If you’d like to learn more about how to protect and preserve your IT investments, take a look at the 5 common warning signs of failing or outdated technology.