Keeping your software and hardware healthy is like maintaining your car. You wouldn’t drive with broken brakes or a burst tire, would you?
It’s simple, really. Take care of your tech and your tech will take care of you.
Here are five ways you can optimize IT management in your workplace and get more from your software and hardware.
Maintain your IT infrastructure on a regular basis
Maintaining your software and hardware is essential. It ensures that all of the technology in your organization works properly so your staff can successfully perform their day-to-day duties. There are a number of tasks you should carry out on a regular basis, which can include:
- Backing up your data
- Installing security updates
- Using antivirus programs
- Checking if your cooling fan is working properly
- Removing dust from your computer
The problem is, however, you probably don’t have the time to do all of this yourself. As a business owner or manager, you have hundreds of other duties you need to complete throughout the day.
This is why companies everywhere are deciding to partner with a managed services provider (MSP). An MSP takes care of your infrastructure on an ongoing basis at a flat, monthly rate.
“The MSP subscription model provides customers of all sizes the advantage of predictable IT support costs,” says TechTarget. “And because MSPs take a proactive approach, they may be able to prevent IT problems from occurring and, therefore, from disrupting business operations.”
Teach your employees to take better care of your tech
Want to prevent your tech from malfunctioning in the first place? Teach your staff to take better care of it.
Training your employees and encouraging them to use cases and covers for devices, not eating or drinking in front of the computer, and only downloading authorized programs from the internet will keep your equipment in a good condition.
It can be difficult to change the collective mindset of your staff — bad habits are hard to break. The right training, however, will transform their behavior over time and result in better technology practices across your organization. You can train your employees on good technology etiquette yourself or hire a professional to do it for you.
Educating your workforce might cost you money in the short term, but it can provide you with a long-term return on your investment. In fact, 92 out of 96 Fortune 500 CEOs said they noticed the impact of educational and development programs on their business, according to one study.
Communicate with your employees about technology
Once you’re done with training, send out email reminders to your staff that include useful tips on how to take better care of their equipment.
Within these emails, you can remind your staff to lock their computers when they’re away from their workstations, change their passwords on a regular basis, or to be wary of social engineering attacks. Consider it a monthly or even weekly technology update — for example, a Tech Tip Tuesday.
Find out whether you need to update your IT infrastructure
Some organizations are using the same computer systems from five, 10, 20, even 50 years ago. (The federal government uses a legacy system that’s nearly 60 years old.) However, if you want to grow your business and automate more tasks, it might be time to invest in new software and hardware.
But how do you know if it’s time for an upgrade? Again, this is where an MSP comes in handy.
This company can carry out an audit of your infrastructure and provide you with expert IT solutions.
“One benefit is that an MSP can guide you through all the options and make sure you have the best system for your organization as it is, and crucially have the flexibility to change as your operation changes,” says Business2Community.
Keep updated with the latest tech developments
When it comes to tech safety, you can’t foresee every single event. Even if you have an amazing disaster recovery plan in place, an unexpected event can change everything. Keeping up with the latest developments from the world of tech, however, allows you to act quickly in an emergency situation.
Although major tech-related stories like Cambridge Analytica and the Wanna Cry virus made the national news, there are hundreds of other developments that could potentially impact your business — ones that you probably don’t hear about. An MSP can help you out in this situation. These professionals keep one ear to the ground and can quickly identify any potential risks to your business.
If you want to keep your software and hardware healthy, follow the five tips on this list. But if you’re interested in taking things a step further and using technology as a tool for growth, check out our all-inclusive guide.