Technology has always had a major impact on the workplace. From early inventions like electric lights and the telephone to more recent technologies like fiber optics and the internet, each technical leap has the power to revolutionize the business world. Regardless of your industry, technology can empower your employees and supercharge your business.
Here are 5 ways that technology can improve your business.
No matter what business you are in, people are always looking for flexibility in the workplace. Technology can help get you there. With Office 365 cloud services you can access your work from anywhere at any time. Do you need to finish up a report from home? There is no longer a need to download the report to a USB drive or email it to yourself for later. Simply log in to your account and work on the report, whenever and wherever you are ready. This also makes it easier to employ contract workers and allow employees to telecommute.
Hand in hand with flexibility comes increased productivity. When you are fully connected you are more productive. The cloud makes it possible for coworkers to easily collaborate, share files, and work securely and efficiently from anywhere.
Streamline and automate
Many modern technologies are used to streamline and automate the services that you rely on for your business. IT maintenance and software updates can be automated to ensure that you are running at your best and to minimize downtime. You can also make use of specific software, apps, and services to streamline everything from payroll to web-design. If you are currently doing it yourself, chances are there is a way to streamline the process or automate it for more consistent results.
When it comes to communication, technology is full of ways to do it faster, do it smarter, or do it better. Communication is imperative at all stages of business, and good communication can save your business money. Technologies like VoIP, video conferencing, and instant messaging allow you to communicate internally and externally like never before.
A good unified communications platform can help you harness all aspects of business communication into a single service, providing you with:
- Improved reliability
- Easy management
- Effortless reporting and analytics
- Streamlined user experience
- Scalability and flexibility
- Reduced capital expenses
Improved customer service
It costs significantly less to keep current customers than it does to acquire new customers. At the same time, according to Forbes, poor customer service is a costly mistake. When technology is kept up-to-date you will minimize downtime and keep the lines of communication open. There is nothing more valuable than reliable customer service and technology.
Developing technology allows you to reach more potential customers than ever before. It is now possible to increase the visibility of your business far beyond your local community, using social media marketing, content marketing, and mobile marketing.
Contact your managed IT services provider for more information or help to implement any of the solutions above. Learn first hand how technology can take your business to the next level.