The traditional telephone service will be phased out.
It’s not a matter of if.
It’s a matter of when.
For most businesses, this isn’t a big deal. VoIP — or, voice over internet protocol — is already nicely integrated into their technology roadmap.
However, for others, this news comes as quite a shock. But fear not … this fated phase-out plan will do the business world a whole lot of good, and here are just a few of the reasons why.
It’s already part of the communication plan
Again, many businesses currently have plans to transition to VoIP (if they haven’t done so already). This is because VoIP is modern and can easily integrate with a variety of communication tools.
In other words, it’s an obvious next step when it comes to scaling your business and becoming more competitive.
VoIP is rich in features
That’s right. Unlike POTS (plain old telephone service), VoIP is packed full of good-for-your-business, communication features. With options such as voicemail-to-email, desktop integration, hot desking, and auto attendant, you can finally take your conversations to that next level.
This communication platform can scale
You know how hard it is to scale your traditional telephone service? You have to buy new equipment, hunt down technical support, rework the cabling, and so on and so forth?
Well, things aren’t so complicated with VoIP. Sure, you need the phone … but besides that, most VoIP platforms are plug-and-play and don’t require extensive IT support to scale. You can grow your business quickly, with little hassle, and for less money.
VoIP can give your wallet a break
VoIP works a bit differently than POTS. Instead of extensive cables, wires, circuits, jacks, and plugs, VoIP sends and receives calls over the internet. Because of this, you have the ability to save money in a handful of ways.
For starters, since you don’t need all that extra equipment and setup, you don’t need to buy, maintain, and support it all — which means fewer costs. On top of that, features are typically built into most VoIP platforms (you don’t need to pay extra for them), and the cost of long-distance calling is all but eliminated (you have the option to obtain virtual numbers with local area codes).
IP-based platforms are that of quality
Back in the day — like back in the 70’s when VoIP was first invented — the quality of IP-based calls was hit or miss. But VoIP has come a long way since then.
Depending on your VoIP provider, the quality of your calls is typically considered greater than the average POTS call. And with the improvements being made to the ways we connect to the internet, it’ll only be a matter of time before we see the quality of these calls improve even more.
It’s a mobile-friendly communication solution
VoIP is all about mobility. And as a business, that’s exactly what you should be looking for.
Mobility encourages things such as workflow customization, on-the-go productivity, and seamless collaboration. For example, VoIP gives you the option to transfer calls to any connected device — which means you can stay connected to your partners, coworkers, and clients even when you’re not at work.
VoIP will likely complement future technologies
It’s important to adopt technologies that allow your business to scale with ease, and VoIP is one of those technologies. Think about how much easier it is to add new lines and expand your communication infrastructure with VoIP. And think about the features, tools, and devices that VoIP supports.
This is the type of technology that will only make your business more competitive and fluid in the marketplace.
If you’d like to learn more about other modern technologies like VoIP, take a look at our learning center and explore topics such as Office 365, business continuity, cybersecurity, and more.