Meet the 3Points Team

3Points provides expert Chicago IT support and services to businesses who want to leverage their IT assets as tools for innovation and positive change.

3Points cares about people!

We love working with people and resolving problems. In fact, it’s the very core of what we do every day. Our team of engineers, project managers, and technicians work together to deliver Chicago IT support and solutions that truly improve people’s lives and help businesses achieve an unprecedented level of growth.

We invest in people starting with our very own employees. We regularly attend workshops and classes to stay up to date with new technology and the latest trends. In doing so, we can help businesses thrive and realize the value of their investment in us.

We invest in our team, our clients and our community. 3Points donates 10% of its earnings to nonprofit organizations that serve the Chicagoland area.

3 Points is
Known For

Response times are our top priority
Proactive IT planning that improves your bottom line
IT solutions that protect your business

3Points/Ntiva Core Values –
Great Client and Team Experiences!

Living our core values is extremely important to us. We recognize our employees who demonstrate them and share ways we can live by them every day. They are more than just words, they are our priorities.

Response

The number one thing that most clients care about is response time. Read how we’ve changed from the typical help desk model to a round the clock Service Desk staffed with fully trained technicians, not call agents.

Accuracy

We’ve invested heavily in automation tools that keep our client’s core systems up and running, finding and fixing issues before they become real problems. Read more on how automation helps provide our clients with a better experience.

Care

No one is perfect, and just like any business, mistakes are made. Our focus is on building long term relationships with our clients – learn how we’ve put systems in place to ensure our team provides the level of care that’s critical for sustained growth.

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