Bad tech habits run deep, and they can do some serious damage to your company. But it’s never too late to turn things around.
If you want to optimize your technology and keep it healthy for longer, then training your staff on IT best practices is the way to go. As a Chicago IT support provider, we’ve established a variety of ways to promote good tech habits in the workplace. Here are 5 to start with.
1. Communicate about new threats
A broken hard drive and the blue screen of death aren’t the only things your company needs to worry about. If you want to keep your technology in prime condition, then you also need to pay attention to cyber threats. In other words, you need to communicate with your staff and educate them on the ins and outs of cybersecurity.
Designate a member of your management team to update the rest of your organization about cyberthreats and cybersecurity best practices. This can be something as simple as a monthly corporate email or as involved as a quarterly company-wide training event.
Do this and employees can pick up technology best practices that improve the safety and security of your business as a whole.
2. Create IT policies collaboratively
IT policies are essential in the modern workplace. Strategically crafted IT policies can help you align technology objectives with business goals and give employees the operational guidance they need to keep their technology working.
These policies should cover everything from cybersecurity and IT maintenance to data access and mobile devices. The better these policies are outlined and communicated to your employees, the more likely it is that these policies will be followed and executed properly.
“No one wants a policy dictated from above. Involve staff in the process of defining appropriate use,” says Computer World. “Keep staff informed as the rules are developed and tools are implemented. If people understand the need for a responsible security policy, they will be much more inclined to comply.”
3. Build a relationship with the tech guys
It’s not that IT people are secretive; they’re just usually quarantined to a far-off part of the building (or they’re not in the building at all). It also doesn’t help that these people work on things that other staff members typically don’t understand or don’t need to use in their daily work.
This being said, it’s a good idea to steer clear of siloed departments and encourage more interaction between business and technical teams. If your employees feel comfortable with the IT staff and if they understand how to communicate with each other, it’s likely that problems will be resolved quicker (and perhaps even avoided altogether).
In fact, build this interaction and cooperation into your IT policy (communication guidelines and best practices) and you’ll find even more success with your designated IT team.
4. Clarify support channels
So your computer’s making a weird noise. You could open it up and have a look around. Maybe even click a few options in the task manager …? How hard can actually it be?
Well …. unless you have guidance, fiddling around with expensive equipment will likely cause more harm than good. And this is probably true for most of your employees.
They’re not techies, so they should probably leave IT repair work to the professionals. And on that same note, they shouldn’t be expected to DIY anything tech-related. If they do, they could jeopardize valuable data, break internal components, and cause all kinds of chaos.
To keep this chaos to a minimum, make sure everyone understands who’s responsible for handling which types of technology issues. Clearly outline communication channels and make them easily accessible to everyone.
5. Encourage tech etiquette
Face it, most employees don’t care for workplace technology like they care for personal devices. And that’s to be expected.
But that doesn’t make it okay.
Changing this mindset will take time and dedication, but it’s worth it. To do this, make it part of your company culture and encourage personal IT responsibility as part of your corporate values. Find interesting ways to recognize and reward your team for keeping their devices healthy, the network protected, and their data secure.
A good start to better tech habits
The five tips on this list will help you and your management team guide employees in better technology practices. Over time, you can reverse bad habits in the workplace, reduce downtime and issues, improve your security standing, and optimize IT management solutions.
Want to know more about creating a secure IT policy? Click here.