It should come as no huge surprise to most people — landlines have steadily become outdated in the last decade. The plain old telephone system (POTS), once a symbol of modern communication, simply lacks the technological capabilities required for today’s business pace.
Here are three reasons why you should switch your business lines to Voice over Internet Protocol (VoIP) instead.
Landlines are being phased out across the board
Labeled the TDM-to-IP transition, the FCC is already planning to replace traditional telephone infrastructures with updated fiber optics cabling and other technologies. To be clear, this transition will take some time, but it will happen.
That’s because traditional POTS lines operate using twisted copper lines.
Over time, POTS has been replaced by ISDN (integrated services digital network). Voice over Intenet Protocol is the next ongoing upgrade. With each transition, more benefits have opened up, but both migration and adoption have been a slow transition for many businesses.
VoIP has presented a particularly slow transition due to infrastructure upgrade concerns, but the transition is still underway. Eventually, this will mean that telecom companies no longer support landlines. If you’re still using a traditional landline when this happens, well…
VoIP can revolutionize your communications ahead of the POTS phase-out
Still using fax? VoIP supports it. Need unified communications applications such as messaging apps and on-the-go calling features? VoIP has them. Even businesses that already have VoIP systems are often shocked to discover all the additional ways they could be using VoIP to maximize their productivity and connectivity.
And while some of these features will still be supported by traditional POTS until the eventual phase-out, VoIP can save you money for more robust features while keeping you ahead of the coming transition.
Access voicemail from anywhere. Make calls from your desk phone while out of the office. Transcribe voicemails into text for easy reading and response.
These are but a handful of the most basic features most VoIP systems have to offer. There are more in-depth features such as office chat programs and office-wide portability that might surprise you as well.
Scale up or down easier than POTS
Companies grow and shrink, both horizontally and vertically. This ebb and flow is often not easy to predict or prepare for, particularly where staffing is concerned. With VoIP, you can instantly add a line the moment you hire a new employee or set of employees, each with their own unique lines.
Conversely, you can also easily subtract lines as needed. VoIP has the flexibility and ingenuity needed to unify all communications for a given business into a single platform.
Given that the coming POTS phase-out will eventually affect your business (if it hasn’t already), it can be beneficial to view switching to VoIP as scaling up to meet an inevitable coming change anyway. You get massively increased functionality with the comfort of knowing your systems will continue to be supported by your local infrastructure for the long haul.
POTS is the pits, make the switch
So is your company considering a switch to VoIP? If not, why not? After all, the timer is counting down on traditional phone lines. Not to mention every day you spend without VoIP, you’re missing out on the productivity and efficiency its connectivity provides.
At the end of the day, good business is all about pragmatic decisions that can lead to results. And there’s perhaps no more basic pragmatic communications choice you could make than switching away from your landline. It will revolutionize the way you connect.
Related: IT Support Services for Chicago SMBs