Product Focus: Pure Monitoring System

In 2013, 3Points introduced its Pure solution line, a suite of packaged services delivering greater uptime, productivity and business insight. One of those solutions is the Pure Monitoring System.

Today, it continues to protect small businesses 24/7/365 by monitoring more than 20 system components and tracking business assets like hard drive space, warranty parameters and server capacity.

Of course, nothing stands still at 3Points. Pure Monitoring System’s updated features give users more layers of titanium strength with streamlined efficiency.  Here are the latest updates:

  • We remotely maintain and monitor client networks. Built-in software allows us to directly connect to a client’s machines. No more going through our website, downloading an agent, and installing it.

 

  • Tech-savvy clients now can obtain direct access to the monitoring system for real-time reports and system status updates. See the health of a current network with granular access to make changes as desired.

 

  • The 3Points Network Operating Center (we call it NOC) now performs select level 1 services like password resets. Yay, NOC!

 

  • The antivirus solution resides in our monitoring software so it is automatically installed on new machines. The Windows update patch management is fully integrated in the system as well.


Jon Pisani is the sales engineering manager at 3Points where he manages maintenance agreements and contracts with vendors, leads audits for new business sales, and manages the 3Points Tech Team. Email Jon at jpisani@3points.com.