Chicago IT Support Services
Providing expert Chicago IT support to guide your business with the right technology solutions.
MANAGED SERVICES
With managed services, all aspects of your IT needs are taken care of proactively. From network monitoring with remediation and IT security to cloud services, online backup, and more – we take care of it all. Our technicians are committed to delivering quality services to help your business thrive.
NETWORK MONITORING
Our network monitoring with remediation allows faster service delivery to our clients and a better way to provide overall customer experience. Our monitoring system automatically detects IP connected devices with hundreds of built-in monitoring services and shows our customers exactly what we’re doing for them.
HELPDESK &
ONSITE SERVICES
When you have a question or problem, you want it solved quickly – and so do we. We offer onsite support services and remote support via our 3Points Network Operations Center (NOC). Our NOC is staffed by trained network technicians with immediate access to your technology systems through our alert monitoring technology.
NETWORK SECURITY
SERVICES
Dramatically reduce the onslaught of unreliable, unwanted, and unmanageable emails. Our Pure Cloud Anti-Spam provides inbound and outbound email filtering to get the job done. With our Pure Cloud Antivirus solution, your antivirus is moved to the Cloud. All upgrades and updates are done automatically so you don’t even have to think about network and email security.
DATA BACKUP
SERVICES
Rest easy knowing your work is never lost with our Pure Backup solution. With onsite image-based backups for your data and applications, and critical file sync and sharing in the Cloud, you can work with greater peace of mind knowing your work is never lost.
MICROSOFT OFFICE 365
Take your office with you virtually wherever you go. With Microsoft Office 365, employees gain anytime, anywhere access to the applications they know and love. By being able to tap into your office in one click, on any device of your choosing, you can work with greater flexibility and happiness.
SHAREPOINT
DEVELOPMENT
SharePoint empowers individuals, teams and organizations to intelligently discover, share and collaborate on content from anywhere, on any device, at any time. Our 3Points experts will help you get the most from your SharePoint investment.
CLOUD SERVICES
Rather than house a capital expenditure in your office, our Cloud Services allow you to pay only for what you use while enjoying application updates as available. With our cloud services, we host your network needs in Azure making your data securely accessible anywhere you have an internet connection. 3Points is Microsoft Gold Certified and is trained on the latest technology advancements Azure has to offer.
AUDIT SERVICES
At 3Points we provide network, IT security and software license audit services. With 3Points on your team you can have confidence knowing your systems are properly designed, your software is licensed, and your systems are secure.
UCaaS and Data Services
3Points helps you determine your communication needs and identify the cloud-based options that meet your requirements. We can help guide you through the selection, implementation and management of Unified Communications solutions from a wide range of top vendors, offering you unbiased advice and ongoing support.
MANAGED CYBER
SECURITY SERVICES
The biggest threat businesses currently face today is from cyber-attacks, and most organizations are woefully under-prepared. It’s not enough anymore to have anti-virus software, firewalls and VPNs. Cyber security has become much more complex, and the threat landscape changes too fast. We offer a set of affordable solutions that work together and are completely managed by us, delivering a comprehensive cyber security program that will safeguard your date and protect your business.
